# Casino

<details>

<summary>Is Bag.win licensed?</summary>

Yes, Bag.win is licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under license no. ALSI-152406054-FI4.

</details>

<details>

<summary>What regions are not supported?</summary>

For the full list of restricted areas, check Non-Supported Regions.

</details>

<details>

<summary>What's the minimum required age to play?</summary>

You must be at least 18 years old to play.

</details>

<details>

<summary>Can I play for free?</summary>

Slots and other games have a demo mode where you can play for free.

</details>

<details>

<summary>Do I need to download anything to play?</summary>

No, you can play [bag.win](https://bag.win) on your mobile or desktop browser with no download needed. For easy access, you can download the app to your home screen.

</details>

<details>

<summary>Can I play on mobile?</summary>

Yes! You can play [bag.win](https://bag.win) on any mobile browser.

</details>

<details>

<summary>Where can I find RTPs of games?</summary>

Check out [Games](../../platform/games) for a list of RTPs and other game info.

</details>

<details>

<summary>How do I report a bug or issue?</summary>

Contact our 24/7 support team in [Discord](https://discord.gg/bagwin) or click the icon in the bottom right corner on [bag.win](https://bag.win).

</details>
